Returns Policy

Change of mind

KADRE does not accept returns or exchanges for change of mind.

Special or custom-prepared products cannot be returned or exchanged.

Damaged or Incorrect Orders

If an item arrives damaged, has a manufacturing defect, or is different from the item ordered, please contact KADRE within 48 hours of receiving it and send your order details and clear photos of the issue.

Once reviewed, KADRE will arrange the appropriate replacement or correction.

Product Care

KADRE wall décor and printed frames do not include a separate commercial warranty.

Damage resulting from incorrect installation, impact, moisture, excessive heat, unsuitable wall fixings, improper handling or misuse is not covered. This does not affect any mandatory consumer rights that apply under Egyptian law.